This Privacy Policy describes how PrimeCrest ("we," "us," or "our") collects, uses, and protects your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, address
- Medical Information: Health history, insurance information, treatment records (protected under HIPAA)
- Usage Data: Browser type, IP address, pages visited, time spent on the site
- Communication Data: Messages submitted via our contact form
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our healthcare services
- Schedule and manage appointments
- Process insurance claims and billing
- Communicate with you about your care
- Comply with legal and regulatory requirements
- Improve our website and services
3. HIPAA Compliance
Your protected health information (PHI) is handled in full compliance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect your PHI.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Service providers who assist with our operations (under strict confidentiality agreements)
- Legal authorities when required by law
5. Your Rights
You have the right to:
- Access and receive a copy of your medical records
- Request corrections to your information
- Request restrictions on how we use your information
- File a complaint with the U.S. Department of Health and Human Services
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
6130 Bryant Irvin Rd # 1022, Fort Worth, TX 76132, United States